At Your Service

The Official Blog for the Service Management podcast on the CRMAudio Network!

About our Hosts

Shawn Tabor – @crmhobbit

shawntaborShawn is a Microsoft Business Solutions MVP and co-host of CRM Audio and At Your Service podcasts.  He has worked with Dynamics based solutions since v 3.0 and has implemented across multiple vertical industries including Financial Services, Manufacturing, Public Sector and Sports & Entertainment.

Scott LeFante – @FldService_Guru


Scott is a Microsoft Business Solutions MVP and an experienced CRM IT professional; with over 20 years managing and developing CRM solutions. Currently a Senior Solution Architect at Hitachi Solutions. Responsible for the successful delivery of Microsoft Dynamics 365/CRM projects, fostering ongoing relationships within the customer base, CRM team management and support.

Sarah Jelinek – @Dyn365Diva

AIT Headshot

Sarah is a Microsoft Business Solutions MVP and a proud geek who loves technology and to help solve problems. She has been working with Dynamics 365/CRM since version 3.0 and love’s every time there is a new release with new functionality. She has been a Microsoft Certified Trainer for Dynamics CRM since 2007 and enjoys showing people how Dynamics 365/CRM can help them work smarter, not harder. Sarah currently works with Arctic IT as a Senior Consultant/Trainer specializing in Dynamics CRM.