At Your Service

The Official Blog for the Service Management podcast on the CRMAudio Network!

About our Hosts

Shawn Tabor – @crmhobbit

shawntaborShawn is a Microsoft Business Solutions MVP and co-host of CRM Audio and At Your Service podcasts.  He has worked with Dynamics based solutions since v 3.0 and has implemented across multiple vertical industries including Financial Services, Manufacturing, Public Sector and Sports & Entertainment.

Scott Le Fante – @FldService_Guru


Scott is an experienced CRM IT professional with over 20 years managing and developing CRM solutions. Currently a Solution Architect for Dynamics CRM at Hitachi Solutions. Responsible for the successful delivery of Microsoft Dynamics CRM projects, fostering ongoing relationships within the customer base, CRM team management and support.

Sarah Jelinek – @Dyn365Diva

AIT Headshot

Sarah is a proud geek who loves technology and to help solve problems. She has been working with Dynamics 365/CRM since version 3.0 and love’s every time there is a new release with new functionality. She has been a Microsoft Certified Trainer for Dynamics CRM since 2007 and enjoys showing people how Dynamics 365/CRM can help them work smarter, not harder. Sarah currently works with Arctic IT as a Senior Consultant/Trainer specializing in Dynamics CRM.